We are aware that you have placed your trust in us and will therefore treat the personal data you have provided us as confidential. We process personal data in accordance with the requirements of the General Data Protection Regulation (GDPR) and other relevant regulations.
We process your personal data for the following purposes:
The personal data we process is only used for the above-mentioned purposes and we process no more personal data than is necessary to fulfil these purposes.
We may process your personal data on the following grounds:
If we process personal data on the basis of your consent, i.e. in order to send you information, you can always revoke your consent.
We may be legally or contractually obliged to process your personal data, for example on the grounds of tax legislation. The processing of your personal data may also be necessary when entering into and executing an agreement with you. In these cases, we can only provide our services if you provide us with the necessary personal data.
Our work regularly involves settling disputes and litigation. This may require us not only to process your personal data, but also the personal data of third parties, such as the opposing party. This is necessary in order for us to be able to carry out our work.
We have several legitimate interests on the basis of which we process personal data:
Our work also involves us creating case files which we archive once the case has been closed.
We may also use your personal data to evaluate and improve our services.
If the ground for the processing of your personal data is your consent, we will keep your personal data until you revoke your consent.
We will not keep the personal data you issue to us within the framework of preparing and concluding an agreement for longer than ten years after the last time we provided a service to you.
Whenever we process personal data on the basis of a legal obligation, we will observe the legally determined retention period.
We retain case files and the personal data they contain for twenty years.
We delete the personal data from our back-up systems as soon as possible after the end of the aforementioned retention periods.
Your personal data and third parties
We will not issue your personal data to third parties unless:
We have engaged the services of controllers for our bookkeeping, archives, ICT, our CRM system, website management and the sending of mailings.
Cookies and Google Analytics
Our website uses functional cookies without which it is impossible to load all the website’s elements.
In order to analyse how visitors use our website, we also use Google Analytics. Google uses the information to monitor usage of our website, to provide us with reports about the website and to provide its advertisers with information on the effectiveness of this marketing technique. Our Google Analytics account has been set up according to the guideline of the Dutch Data Protection Authority [Autoriteit Persoonsgegevens].
The privacy policies of these social media providers are regularly amended and you can find the latest versions on the LinkedIn, Twitter and Facebook websites.
Your personal data: your right to access, rectification, erasure, restriction of processing, your right to object and to data portability
We would like to draw your attention to your rights in relation to our processing of your personal data.
Right to access
You have the right to access to your personal data. On request, we will provide you with an overview of your personal data we have processed, the ground on which the processing is based, the retention period(s), the organisational and technical measures we have taken, and whether we share your personal data with third parties.
Right to rectification
You have the right to ask us to correct or supplement your inaccurate or incomplete personal data. If necessary, we will rectify your personal data and make sure it is complete.
Right to erasure
You have the right to ask us to erase your personal data. We are only obliged to comply with your request in one of the following situations:
Right to restriction of processing
You have the right to ask us to restrict the processing of your personal data in one of the following situations:
Right to object
You have the right to object to the processing of your personal data in one of the following situations:
However, we reserve the right to refuse your request if we have compelling legitimate grounds that outweigh your interests, or if the processing takes place to lodge, exercise or defend a legal claim.
Right to data portability
You have the right to obtain the personal data you have issued to us in a structured, commonly used and machine-readable form and to transfer the personal data to another party. On request, we can transfer the personal data for you, if technically possible. The right to data portability can only be exercised when the following two conditions are met:
You can send us a request to exercise one or more of the above-mentioned rights. Please include your contact details with the request so that we can contact you about your request as necessary. We reserve the right to ask you to prove your identity. In some cases, we might charge you a reasonable fee for carrying out your request.
Within one month, we will inform you about the follow-up to your request. If it turns out to be impossible to fulfil your request within one month, we will notify you accordingly.
If we are unable to fulfil your request, we will explain why.
You have the right, at any time, to lodge a complaint with the Dutch Data Protection Authority if you believe that your privacy rights are being violated. However, we would appreciate it if you submitted the reason for the complaint to us first, so that we can jointly find a solution.